Privacy Policy

At Vocabberry we understand and respect the importance of keeping privacy of all kinds of documents we receive at our end. Hence to ensure that whether they are “Personal Documents”, “Business Information” or any kind of “Intellectual Data” we are committed to keep the same strictly confidential.

As an organization it’s our prime responsibility that in no way or by no means we share them for any purpose with any organization or person. Each of our employees have signed NDA’s (Non Disclosure Agreements) stating that information edited shall not be disclosed.

Also none of the documents are archived at our end for a period of more than 1 month. Post completion of 1 month from the date of document edited the same is automatically deleted from all the records and folders. Customers will have complete ownership of the completed work and Vocabberry at no point will hold responsibility of documents post completion of this 1 month period.

Terms of use for clients

If you register as a client and use Vocabberry, you agree to comply with and be bound by the following terms and conditions of use for clients, which together with our Privacy policy govern Vocabberry's relationship with you in relation to this website.

The term ‘Vocabberry’ or ‘us’ or ‘we’ or ‘our’ refers to the Indian company Scripting Solutions Pvt. Ltd. as the owner of the website ‘Vocabberry.com’ whose registered office is 116-c Sukhdev Vihar, Delhi 110025.

The term ‘client’ or ‘clients’ or ‘you’ refers to you as the client of our editorial services.

The term ‘writer’, ‘creative writer’, ’copy-editor’, ‘proofreader’, ‘editor’ or ‘editors’ refers to our partner(s) offering editorial services to you through our website. We call them our berries or Subject Matter Experts (SMEs).

The term ‘content’, ‘document’, ‘text’ or ‘job’ refers to any written material you send to Vocabberry for editing.

The term ‘work’ refers to the text from you that has been written/edited/proofread by an SME.

The term ‘writing’ or ‘creative writing’ refers to the work done by writers.

The term ‘copy-editing’ or ‘editing’ refers to the work done by editors.

The term ‘proofreading’ refers to the work done by proofreaders.

Vocabberry may change these terms by updating this page. You should check this page from time to time to ensure that you are happy with any changes. These terms are effective from 12 December 2015.

The use of this website is subject to the following terms of use:

1. Services

Vocabberry is a real-time service that lets you add professional writing, creative writing, copy-editing and proofreading to everything you write. It is essential to us that you know what to expect, and SMEs know what to deliver.

When sending content to Vocabberry, you receive an instant price quote. The quote includes writing, checking and correcting the grammar, spelling, punctuation, consistency and textual structure. All quotes are non-binding.

Writers and copy-editors (SMEs) work from a standardized set of guidelines that describes in detail the process by which all documents are edited and written.

2. Payment

When you place an order on Vocabberry, the payment is transferred to a dedicated holding account. Payment does not accrue interest while in holding. All payments are made in Indian Rupee and are exclusive of customs duties and other taxes.

You have 24 hours from the next business day to evaluate, accept or claim a re-edit. The payment is not credited to Vocabberry before your acceptance of the job.

3. Funds and refunds

Vocabberry does not offer any refunds if you haven't used Vocabberry's editing or rewriting services after purchasing a plan/service or have received any deliverable from us.

4. Copy-editing

Copy-editing of your text includes checking the grammar (correction of all grammatical errors), spelling (correction of all spelling errors), punctuation (correction of all punctuation errors), consistency (imposing a consistent style) and textual structure (ensuring that the structure is well organized). Copy-editing does not include development (any writing apart from ensuring consistent structure), rewriting, ghost-writing or critique or evaluation of the text.

5. Delivery and Deadlines

All dates and times provided for the delivery of the content are approximate, and based on previous orders of the same size. Vocabberry cannot be held liable for any loss or damage caused by a later delivery time than the approximate one.

6. Iterations

When writing/copy-editing/proofreading has been completed, you have four days from the next business day to evaluate, accept or claim a re-edit. If you fail to do so, you are deemed to have accepted the work.

If you do not accept the work, you can claim a re-edit, stating your explicit reasons for doing so. When claiming a re-edit, you must have made no major changes to the content unless unavoidable, and addressed all notes and comments from the SME. After our SME shares the 2nd draft with you, the process ends there. If you claim a re-edit, the SME will do the re-edit at an extra cost to you.

If you do not accept the re-edited content, and your claim is legitimate and supported by substantive proof, your payment will be reimbursed, and the copy-editor will not receive any payment.

7. Confidentiality

Vocabberry acknowledges that copy-editors may be privy to confidential information in the form of sensitive or unpublished material. To ensure client confidentiality, all Vocabberry copy-editors shall agree to work under a non-disclosure agreement by using the service. The non-disclosure agreement can be found in full in Vocabberry's Privacy policy.

Please note: With extremely sensitive material you should think twice before sending it to Vocabberry. Vocabberry cannot be held liable for the leaking of any material in any shape or form by copy-editors.

8. Liability

Though we strive to provide an excellent service with an outstanding product, we will in no way be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Vocabberry takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. It is the clients' responsibility to safeguard any original material sent to Vocabberry.

Though Vocabberry keeps both original and edited documents with every order history, Vocabberry cannot be held responsible by the copy-editor or the client for any loss of data on the website. The client is solely responsible for any obscenity, blasphemy, racism, plagiarism and reproduction of copyrighted material.

9. Contact

If you have any questions or concerns about these terms and conditions, contact us at support@vocabberry.com

10. Agreement

These Terms of use constitute an agreement between you and Vocabberry. You are agreeing to be bound by the Terms of use, which together with our Privacy policy govern Vocabberry's relationship with you in relation to this website and its services.

11. Governing law and venue

This agreement is governed by the laws of India. Any dispute arising out of or in connection with this agreement, including any disputes regarding its existence, validity or termination, will be settled by arbitration arranged by English Arbitration in accordance with the rules of the arbitration procedure adopted by English Arbitration and in force at the time when such proceedings are commenced.

12. Terms of use for freelancers

If you register as a copy-editor and use Vocabberry, you agree to comply with and be bound by the following Terms of use for copy-editors, which together with our Privacy policy govern Vocabberry's relationship with you in relation to this website.

The term ‘Vocabberry’ or ‘us’ or ‘we’ or ‘our’ refers to the English company Scripting Solutions Pvt. Ltd. as the owner of the website ‘Vocabberry.com ‘ whose registered office is 116-C, Sukhdev Vihar, Delhi 110025.

The term ‘copy-editor’, ‘copy-editors’, ‘editor’, ‘editors’ or ‘you’ refers to you as the independent self-employed provider of editorial services to our clients through our website — see section 2 below.

The term ‘client’ or ‘clients’ refers to the client(s) of our editorial services.

The term ‘content’, ‘document’, ‘text’ or ‘job’ refers to any written material sent to Vocabberry for editing.

The term ‘work’ refers to the text that has been edited by you, the editor.

The term ‘copy-editing’, ‘proofreading’ or ‘editing’ refers to the work done by you.

The use of this website is subject to the following terms of use:

13. Editors' employment status

It is a requirement when registering as a copy-editor with Vocabberry that you are an independent self-employed provider of editorial services. As a registered copy-editor, you will not be employed by Vocabberry but will only acquire work through Vocabberry.

14. The SME’s right to refuse the job

Upon acceptance of the text, you have the right to refuse the job if it doesn't meet the standard that makes it possible for you to complete the job. This right also holds if, during a job, you discover that you cannot carry out the job to an acceptable standard for any reason. If you refuse the job, the client is notified via email, to either choose another SME or about automatic allocation to another SME.

15. The Vocabberry editor’s code of ethics –

Editors should report jobs that appear to fall into these categories to Vocabberry Support.

Vocabberry editors adhere to a high ethical standard. That means they always strive to provide the highest standard of service, offering educated and well-considered edits and responding quickly, clearly, and courteously to client queries and concerns.

Vocabberry editors will only accept jobs they believe to be within their sphere of competence. If on closer examination an editor finds he or she does not have the skills or knowledge needed to complete a job to the highest standard, the editor will return the job or seek guidance.

A Vocabberry editor may refuse to edit material he or she finds personally offensive for any reason. Once he or she has accepted a job, however, the editor must provide the highest level of service, regardless of his or her feelings about the ideas presented in the work. At no time will a Vocabberry editor insert his or her beliefs into the author’s work, by modifying text or through marginal comments, or offer commentary that is argumentative or denigrating to the work.

Some kinds of work are by nature outside our ethical code. Vocabberry editors will not:

  • Provide content editing on university or school assignments, though they will happily provide a light-handed standard edit.
  • Provide editing for materials that are clearly intended to be deceptive or fraudulent or that appear to be intended to support illegal activities.

When copy-editing has been completed on a document, the client has two days from the next business day to evaluate, accept or claim a re-edit.

If the client does not accept your work, the client can claim a re-edit by you, stating explicit reasons for doing so. The client must have made no changes to the document, and addressed all of your notes and comments.

If the text is sent back to you for re-editing, you will re-edit the text at no extra cost to the client.

If the client does not accept the re-edited work done by you, Vocabberry will inform you of the client's reasons for the refusal. If the client's claim is legitimate and supported by substantive proof, the client's payment will be reimbursed, and you will not receive any payment.

16. Recruiting copy-editors for Vocabberry

In recruiting copy-editors for Vocabberry, we make use of a series of tests to determine editors' proficiency in grammar and spelling, command of English, ability to spot inconsistencies, and awareness of ambiguities and textual structure. Also, we ask for and check editors' credentials, including their professional experience, formal qualifications and training. The tests are copyrighted by Vocabberry and must not be distributed by any means or in any form.

17. Confidentiality

Vocabberry acknowledges that copy-editors may be privy to confidential information in the form of sensitive or unpublished material. To ensure client confidentiality, all Vocabberry editors agree to work under a non-disclosure agreement by using the service. The non-disclosure agreement can be found in full in Vocabberry's Privacy policy.

18. Liability

Though we strive to provide an excellent service with an outstanding product, we will in no way be liable for any loss or damage, including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, Vocabberry takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

19. Contact

If you have any questions or concerns about these terms and conditions, contact us contact@vocabberry.com

20. Agreement

These Terms of use constitute an agreement between you and Vocabberry that you are agreeing to be bound by our terms of use, which together with our Privacy policy govern Vocabberry's relationship with you in relation to this website and its services.

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